GDPR, Customer Service & Warehousing  E-Learing Courses available Nationwide 

Find a course below and book now! 

Certificated General Data Protection Regulation (GDPR) - £15

The General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It strengthens existing legislation on how businesses store and process data.
Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties and reputational damage.

The Course

This GDPR e-learning is designed to help your organisation navigate the introduction of the GDPR. It covers all the essential information on how GDPR affects your business.
It is ideal for employees in busy workplaces who need to get up to speed quickly with the requirements of the GDPR

Areas Covered

• What the GDPR is, and how it affects how your business collects data
• The principles behind how you should process client data
• The rights of individuals over their data, including subject access requests and the right to be forgotten
• The GDPR requirements for your organisation
• What data and personal data is
• Data breaches and penalties

Who Is It Aimed At?

Any employee responsible for handling data, as well as their managers. It is particularly useful for employees responsible for managing or accessing databases.

Prerequisites

No prior knowledge needed.

Typical Duration

Approx 2 Hours

warehousing and storage

Warehousing & Storage Level 2 - Cost £120

This innovative, multi-device e-learning course has been developed to ensure learners cover the underpinning knowledge of the two mandatory units and one optional unit of the Level 2 Certificate in Warehousing and Storage. This qualification can be used as a component part of the Intermediate Level Apprenticeship in Warehouse and Storage.
The course allows learners to meet the required knowledge-based assessment criteria for each of the three units included. Additional units and a competence assessment are required to achieve the qualification.
This course adds great flexibility to the qualification delivery, allowing providers to utilise a blended-learning approach which can result in a reduction in classroom time. It also includes an e-portfolio style assessment, which can be managed through E-Learning’s Learning Management System.

Why Choose an E-Learning Course?

E-Learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:
• interactive exercises/gaming
• media-rich content
• interactive 3D scenarios
• content provided by market leading experts
• relevant photography and illustrations
• multi-generational content and style
• and much more

What Does It Cover?

The course content has been written by leading experts in the field of warehousing and storage and learners will cover the following topics:
• working safely
• Health and Safety at Work etc. Act 1974 and COSHH
• first aid
• workplace safety monitoring
• manual handling
• working relationships
• job descriptions
• organisational policies and procedures
• misunderstandings and difficulties
• food safety enforcement
• health and safety and security
• environmental factors
• legal requirements
• operating requirements
• personal protective equipment
• personal health and hygiene standards
• replenishment
• waste disposal

customer service level 2

Customer Service Level 2 - Cost £45

This innovative, multi-device e-learning course provides learners with the knowledge they need to go on to achieve a level 2 customer service qualification in a fun and interactive way.

Why Choose an E-Learning Course?

E-Learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:
• interactive exercises/gaming
• media-rich content
• interactive 3D scenarios
• content provided by market leading experts
• relevant photography and illustrations
• multi-generational content and style
• and much more

What Does It Cover?

The course content has been written by leading experts in the field of customer service and learners will cover the following topics:
• customer service principles
• customers’ needs and expectations
• behaviour and interpersonal skills
• responding to problems or complaints

Contact us in Yorkshire and the East Midlands, for training courses in health and safety, and risk assessment.

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